Return & Refund Policy

Last Updated: May 05, 2026

At Techifyup, we want to ensure you are fully satisfied with your purchase. If you experience issues with your top-up, please review our guidelines below.

1. Return Window

You have 30 days from the date of purchase to request a return or refund. Requests made after this 30-day period will not be eligible for a refund.

2. Eligibility for Refund

Refunds are primarily issued under the following condition:

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• Non-Credit of Funds: If the top-up amount is not successfully credited to your account/mobile number after payment is confirmed.

3. Refund Process & Timelines

We aim to resolve all requests efficiently:

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• Request Review: Once you submit a request, we will review and approve it within 5–7 business days.
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• Credit Issuance: After approval, the refund will be initiated to your original payment method.
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• Bank Processing: Please allow 3–5 business days for the refund to appear on your bank or card statement.

4. Fees and Costs

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• Restocking Fees: Since these are digital top-up services, there are no restocking fees.
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• Return Shipping: As a digital service provider, there are no physical return shipping costs.

5. How to Initiate a Return

To start a return or report a failed top-up, please contact our support team directly. You do not need to log in to an account to view this policy or contact us.

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• Email: support@techifyup.net
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• Business Address: 1119 beacon st houston tx 77015
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• Phone Number: +1 401 644 0802